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Policies & Guidelines

Community standards, terms of service, and best practices

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Policies & Guidelines

Terms of Service

By using FixMyIOT, you agree to our Terms of Service. Key points: Users must be 18+ years old, accounts are personal and non-transferable, users are responsible for account security, prohibited activities include harassment and fraud, and we reserve the right to suspend accounts violating terms.

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Community Guidelines

We maintain a respectful, professional community. Guidelines include: treat all users with respect, no harassment or discrimination, no sharing of inappropriate content, honest representation of skills and experience, and constructive feedback only. Violations result in warnings or account suspension.

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Expert Standards

Experts must maintain high standards: verify all technical claims and credentials, provide accurate session descriptions, show up on time for booked sessions, maintain professional communication, respect client confidentiality, and continuously update skills and knowledge. Repeated violations may result in expert status removal.

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Best Practices

For the best experience: prepare session details in advance, test your equipment before sessions, be punctual and professional, follow up with action items after sessions, leave honest reviews, and reach out to support for any issues. Both clients and experts benefit from clear communication and mutual respect.

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